Digital Transformation
IT Vendor Support: Don’t Hamstring Your Helpers
When looking at a vendor for any IT investment, consider their support practices. Continuing vendor support is a critical part of any successful implementation. Most tech companies have switched to remote support offerings. This is a real time-saver while seeking resolutions. We began offering remote support about 10 years ago. Now, remote vendor support offerings…
Read MoreDigital Transformation Without Debt
Business owners have reason to be cautious about expenses now. The move to remote work has underscored the need for a digital strategy for businesses of all sizes. We likely haven’t seen all the fallout from the global shutdown caused by COVID-19. It makes sense to be cautious in considering new purchases. Document management is…
Read MoreDigital Transformation Doesn’t Start With Document Scanning
Common digital transformation models suggest scan documents first. Sadly, this is incorrect for several reasons. Our first recommendation? Start with an assessment of your information assets. After this, look at record scanning. Why is it so bad to scan first if you plan to scan your documents anyway? Here are just three of many reasons. …
Read MoreAutomation: How Not To Lose Your Job!
Business and process automation helps in many areas, from factory production to farming. It increases yield and lowers costs. It helps standardize quality. Automation in production has been around since 1946. Companies now use information processing and automation, including Artificial Intelligence, to enhance production and streamline different jobs. Automation can be a valuable part of…
Read MoreDumping Your DMS? Consider This…
Investing in technology is expensive. Occasionally, we see customers become frustrated enough to consider moving off of the DMS (document management system) in which they’ve invested substantially. This might, or might not, be an appropriate move. If you’re considering replacing your system, you’re not alone. Over the past twenty years, there have been rollups…
Read MoreLaserfiche In A Time Of COVID-19
Laserfiche For Working with Contractors and Subcontractors While businesses are encouraged to allow teleworking where possible, there is a long list of essential businesses that must stay open. Several of these essential businesses are my Laserfiche clients. While they can protect their space and enforce CDC guidelines, they also have a need to work with…
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