Digital Transformation
People First, Not Customer First
The concept of a company prioritizing “people first,” rather than “customer first,” shouldn’t be that shocking. But, even in 2022, we’re bombarded with messages that customers remain the “focus first and foremost.” Customers Are Important, But … Yes. Customers are extremely important to the success of any business. But the more encompassing idea of “people…
Read MoreDigital Transformation Has Many Meanings
As a business owner or manager you probably see the phrase “digital transformation” a few times each day. It’s the big buzz on technology and business sites from Forbes to Harvard Business Review. If you take a spin around the latest tech article sites, you’ll find that the phrase means something slightly different to each…
Read MoreThe Cloud: A Beginner Guide
Cloud. Cloud migration. Hybrid cloud. Cloud security. The discussion is all around us. Filling our social media feeds. In the news articles to which we subscribe. And there’s an expectation that you’re on board and in full agreement that cloud is the way to go. But, what if you’re not quite on board? What if…
Read MoreDigital Business: What It Looks Like In 2021 And Beyond?
In 2020, everything changed. Almost overnight. Specifically, digital business was thrust into the limelight like never before. Before March 2020, the IT focus for businesses looking at business continuity probably focused on disaster recovery initiatives. Previously, you made sure that you could restore data from backups. Then, 2020 introduced threats to productivity that many businesses…
Read MoreThe Paperless Path To Digital Transformation
We used to hear a lot about paperless offices. Before the digital transformation era, people used “paperless office” when searching for scanning services. Now, while many companies offer paperless transactions, paper still abounds in offices. Digital transformation uses technology to increase efficiency in the workplace. Often, this means that digital content created or received, like…
Read MoreAccounting Files: Don’t Pull Mountains Of Metadata!
Most businesses use an accounting system to manage their receivables, payables, and to project cash flow. Many do so by scanning accounting files with a system like Laserfiche. Tax and industry regulations require companies to keep documents that back up transactions recorded in accounting systems. Thoughtfully linking your accounting system to your document management system…
Read More